Privacy Policy

Effective Date 15 August 2025
   
At Michelle McGleenan Balanced Health we are committed to protecting your privacy. 

This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018
     

Information We Collect
-Full name - Date of birth - Contact details (address, phone number, email)
-Emergency contact details - Health history and relevant medical information
-Session notes and treatment records - Payment details (via secure third parties)
- Website usage data (if applicable)

How We Use Your Information
- Provide safe and appropriate treatments

- Manage bookings and communications
- Maintain accurate records

- Fulfil legal and regulatory obligations

- To improve our services

Legal Basis for Processing
- Your consent

- The need to perform a contract with you
- Compliance with legal obligations

- Our legitimate business interests

Data Storage and Security
Your data is securely stored in locked files or encrypted digital systems 
Access is limited to professionals who need it, and we implement safeguards         

against unauthorised access
   

Sharing Your Information
We do not sell or share your data for marketing

We may share your data:
- With your consent

- When legally required

- With professional advisers under confidentiality
   

Your Data Protection Rights
You have the right to:

- Access your data- Request correction or deletion
- Restrict or object to processing

- File a complaint with the Information Commissioner's Office (ICO)

 

Data Retention
Client records are kept for a minimum of 7 years, after which data is securely deleted

Changes to This Policy
We may update this policy occasionally. Changes will be published on our website or available upon request

 

Contact Us
     Michelle McGleenan Balanced Health
     Email: michelle@michellebalancedhealth.com
     Phone: 07359 380356
     United Kingdom
 

 

 

 

 

 

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